Frequently asked questions

What is Audio Design Desk?


Audio Design Desk or add.app takes a new approach to finding and placing sound effects, sound design and music for video. Each of it’s 20,000 sounds understands where it is meant to sync to so you can do hours of work in minutes.




How do I purchase Audio Design Desk?


An Audio Design Desk subscription can be downloaded on our main page and purchased from within the application in the ADD Menu > License. Try for free for 30 days and find the license that works for you.




Is Audio Design Desk compatible with Mac and/or Windows?


Audio Design Desk is currently available for Mac only.




What are the minimum system requirements to run Audio Design Desk?


  • Operating System: MacOS Mojave Version 10.14 or later
  • Processor: 1.3 GHz Intel Core M or higher
  • Memory: 8GB RAM
  • Storage: A minimum of 10GB of disk space must be available before downloading our free sound library.




How many licenses do I receive per subscription?


One license is issued per subscription, which allows users to operate add.app on one computer. If you would like your license to extend to more than one computer, please contact us.




Is there a trial version of Audio Design Desk?


Yes! A 30-day free trial is available from our Download Page.




What is the difference between subscription levels?


In Audio Design Desk Tier 1 for $14.99/month USD you get these features:

  • 20,000 AAC Sounds with Sonic Intelligence™
  • Quarterly Soundpacks
  • Movie, Stereo Export
  • A.I. Assisted Content Creation
  • Personal License
In Audio Design Desk Tier 2 for $29.99/month USD you get everything in Tier 1 and the following features:
  • AAF + XML Export
  • Cuesheet Export
  • Access to 'Platinum' Sound Packs
  • Internet License
In Tier 3 you receive everything in Tiers 1 and 2 and the following:
  • Unlimited Everything
  • World Wide Publishing Rights
Contact us to get a customized price for your project's needs




How can I upgrade my subscription?


You can upgrade or downgrade at any time in the ADD > Licenses menu within the application.




Can I use my own library in Audio Design Desk?


Yes! Audio Design Desk has a teriffic importer to help you import and tag your sounds. To add sounds to your add.app Library

  1. Go to the Library Menu > Import Audio
  2. Drag your sounds into the ADD Importer.
  3. Update your meta data to your liking and check your sync marker points.
  4. Click the Import Files button.




What media formats can I import into Audio Design Desk?


Audio:

  • WAV
  • MP3
  • AAC
  • AIF
Video:
  • MOV
  • MP4
  • M4V
  • MPG




What media formats does Audio Design Desk export?


Audio:

  • WAV
  • AIF
  • CAF
  • M4A
Video:
  • MP4
  • M4V
  • HVEC
  • Apple ProRes
Project:
  • AAF
  • XML
  • MULTICHANNEL WAVE




Where can I find tutorials for Audio Design Desk?


Audio Design Desk provides video tutorials that can be viewed on our Vimeo Showcase.




Is Audio Design Desk compatible with other audio/video software?


Yes, a project created in Audio Design Desk can be exported in formats that are readable by Pro Tools, Logic, Avid, Premiere, Resolve, Final Cut Pro and any other application that supports AAF or XML.




Where can I find the program manual?


The Audio Design Desk program manual can be viewed on our Online Manual Page.




How do I purchase Audio Design Desk in volume for my business or educational institution?


In order to purchase add.app in volume, contact our sales department.




Audio Design Desk keeps asking me to register my license, even though I have already registered for it.


This is typically because you have not registered. If you have registered and find this to be a mistake, please contact support.




Where can I submit product feedback about Audio Design Desk?


We LOVE hearing your thoughts. Please contact us at any time with feedback.




What is the Audio Design Desk Facebook Group used for?


Tutorials and discussions around add.app, filmmaking, sound design and sound for film. You can join on Facebook.




Is my debt or credit card information safe with Audio Design Desk?


Yes. Audio Design Desk does not store any debit or credit card information in our databases as our payment service is provided by Paddle which is trusted by hundreds of companies around the world.





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